Returns & Exchanges

At Lowbrow Customs, we want to ensure you are completely satisfied with your gear, which is why we offer a 45-day return policy for items in new, unwashed, and unworn condition. Whether the fit isn't right or you've changed your mind, we make the exchange and refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Generate a prepaid shipping label directly from the portal; a small flat-rate fee will be deducted from your final refund amount.

• 3.
  Pack the Gear

  Place the items in their original packaging with all tags attached, ensuring the package is securely sealed for transit.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.